cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Camera issue

(Topic created on: 06-23-2023 01:52 PM)
532 Views
jesler
Active Level 3
Options
Galaxy S
Is anyone facing  camera issue.
Where sometimes it just won't open and it shows camera failures 🤔
7 Comments
salmanul
Expert Level 3
Galaxy S
Which phone are you using..?
0 Likes
salmanul
Expert Level 3
Galaxy S
Try to reset camera settings, also clear cache and data for camera app
0 Likes
InFiNity123
Expert Level 5
Galaxy S
Which device u are using?
0 Likes
jesler
Active Level 3
Galaxy S
I'm using s23 ultra the first time it happened I tried switching my phone but it dint work then I tried resetting camera app n it work. After couple of days it happen again I tried everything in the book restart,resetting the camera app, clear cache clear camera data but it dint work and after sometime it started working again
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Hello,

Kindly check if your device is up to data or not.

0 Likes
Members_Admin
Community Manager
Options
Galaxy S

Hi!

Please replicate the problem and send an error report with attached logs through the Samsung Members app.

https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

 

Thanks.

0 Likes
jesler
Active Level 3
Galaxy S
I figured out the problem. It's because of the wahtsapp whenever you open your WhatsApp and use the camera it happens the camera stop working. Let's see I just got the june update after the update if I face the same problem I'll sent a error reports
0 Likes