Camera issue Samsung galaxy 25 ultra

[Samsung5iz]

 Was facing some serious issue in the camera of my Samsung galaxy S25 Ultra idk 🤷‍♂️ for what reason it was appearing small line in the camera although it have 6 months brand warranty remains many friends and some of the local shops who is authorised seller of the device suggested me to ask for replacement of the new device instead of repairing it

[MOQBALI]

Go to Samsung for repair. Analyze the problem to determine whether it's worth replacing or repairing. If there's a manufacturing defect, the device will be replaced with a new one.

[Samsung5iz]

Well as you advised I did went there before like when I noticed that issue they told me that they will replace the only part of the camera with brand new one at that time this all thing was not in my mind to ask them about you know this suggestion now its working perfectly as expected but you know somewhat im thinking like I should've asked them well now I think what's done is done now nothing can happen but thanks 😊 for giving such an positive advice much needed ❤

[MOQBALI]

You welcome 🤝

[foxonlyy]

Hello brother do not be afraid Samsung when you replace parts of your device a device will enter a strict test for me the piece guarantee will never complain again and when the test is over market delivers the device to me in a new condition I had a tablet S10 Ultra the first day of purchase the second day the screen broke and they replaced me a new screen and the device entered the water, dust and air resistance test and then it succeeded and then they called me and said your device is ready for pickup and I received my device and I will not feel the PS difference Samsung is too reliable to worry about If your question is answered, please click on three points above and click on the solution has been accepted. Thank you for your question. I am with you on any other question. I am ready. 😊

[Samsung5iz]

Exactly a brand is always a brand doesn't matter if its replacing or repairing that's why many people and friends suggested me if its done by an Samsung tech guy than no need to worry it'll be smooth and genuine also they explained me very well about all the procedure there gonna do ❤ well thankyou for giving such an helping and positive response and giving your time

[Samsung_specialist]

Thank you for reaching out to us, and we apologize for the issue you're experiencing with the camera on your Samsung Galaxy S25 Ultra.

To troubleshoot the camera issue before visiting a service center, please try the following steps:

1. Restart your device: Sometimes, a simple restart can fix minor software glitches that affect the camera.
2. Check for software updates: Go to Settings > Software update > Download and install to ensure your device is running the latest software, as updates may fix camera-related bugs.
3. Clear Camera App Cache: Go to Settings > Apps > Camera > Storage and select Clear cache. This may resolve any app-related issues.
4. Reset Camera Settings: Open the Camera app, tap the settings icon (gear), and select Reset settings. This will return all camera settings to default, which may resolve unexpected behavior.
5. Test the camera in Safe Mode: Boot your device in Safe Mode to rule out any third-party apps causing the issue. To enter Safe Mode, press and hold the power button, then tap and hold Power off until Safe Mode appears. Test the camera in this mode and check if the issue persists.

If the issue continues after trying these steps, we recommend visiting an Authorized Samsung Service Center for a full inspection and repair under your 6-month warranty.

For more assistance or to find your nearest service center, please visit:
Find Service Center

We hope this helps and thank you for your understanding.

[zakki123]

I have s25 ultra too and it's new only 5 months old
My main lens scratched very small but it is there
Is it's a similar problem 🤔?

[Samsung5iz]

Like you have to verify it you know take a blank white paper or any white surface capture a picture in every zooming option available check twice on which zooming its appearing also I will tell you how it was on my case like whenever I was in 1x from 0.5 and focus enhancer was on it used to appear it was very tiny like hardly any one can notice then I took several pictures to analyse it same day I went to the service center well within 3 days I got it replaced by samsung genuin parts all I can advice you don't keep it for long time submit it ASAP best of luck