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Active Level 2
Am feeling the high heat during taking pictures,  videos and zoom features in my S20 Ultra camera 
But I never felt such issues in other galaxy phones ..is it normal ..what is the issue with s20 ultra camera 
3 Comments
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Expert Level 5
bro send feedback to Samsung via member app hope next update they slove problem
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Expert Level 5
All the S20 series is s#!t bro.. This is not normal but Dumbsung never admitted their fault. Because if they do they have to pay the money back.
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Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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