I am encountering a "camera failed" error upon attempting to access the camera function. All standard troubleshooting methods have been implemented. While the camera operates successfully after safe mode, the error reappears after a few hours of normal operation.
Okay, so as you're encountering the camera failed error, you can try a few steps and see if it will work or not. 1. The basic step is to try rebooting your device and see if it is working or not. 2. You can press and hold the camera app, click on the app info, and then clear the cache. 3. If it is not still happening, you can open the Samsung member app and, at the bottom, you will see the toggle support. Click on that and do the full device diagnosis. There, you will see that option. Run that diagnosis, and you will find later what is happening.
If you found any kind of error, or if, despite using all these troubleshooting options, you are not able to solve the issue, I will definitely suggest you go to the nearest service center. They will definitely help you. I will suggest you carry the original invoice and the phone box along with you.
If you found my comment helpful, then you can click the three dots near my comment and select the option "Accept solution". This will help the other users who are also encountering the same issue. 😊👏
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
1.Clear camera app data: Settings > Apps > Camera > Storage > Clear data.
2.Remove the third-party apps: Settings > Apps > Select the third-party App > Uninstall.
3. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now. Note: Your phone will restart after the update is installed.
4.If the issue is still not been resolved, Reset the device: IMPORTANT: • Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. • Remember google password before resetting the device because it is required during initial setup. • If you do not remember it, then reset (Forgot password) your google account. • For this: • Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
I have tried everything and nothing worked out. Camera failed error came after updating my s24+ to oneui 8.5 and you will be surprised to know how I fixed it. You just need to gently press area near your camera like you have to literally give a massage to your phone on back side near camera and it will be working fine afterwards. Thanks
