Resolved! Solved

Original topic:

Camera failed

(Topic created on: 09-20-2020 08:28 PM)
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JagiChan
Active Level 5
Options
Galaxy S
Latest and greatest firmware update for S10+ causes Pro Camera to fail while switching modes from 9:16 <=> 9:21 and vice versa. See the attached video.

I have restarted the phone, but the result is same. Camera fails in Pro video mode while switching modes.

See attached video of failure and also firmware version on the phone.


image


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1 Solution


Accepted Solutions
Solution
Ehsank
Expert Level 5
Galaxy S
open camera >settings >reset settings

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13 Comments
Shahanewaj
Active Level 6
Galaxy S
bro to upgrade though smart switch
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Galaxy S
I am not facing this issue..reset camera to default settings and try

Also, clear camera cache/data
SliceSupport
Active Level 10
Galaxy S
first procedure

delete the data and cache of camera app
than reset the phone

if this can't resolve the issue re flash the latest firmware using odin

this happens due to corrupt update
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JagiChan
Active Level 5
Galaxy S
I went to about phone, software update. It downloaded 1GB file and spent about 15 minutes to update. just to find camera is broken.
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SliceSupport
Active Level 10
Galaxy S
it because while downloading the OTA files some part of update left means they are not fully downloaded . so you need to follow the steps as mentioned
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Solution
Ehsank
Expert Level 5
Galaxy S
open camera >settings >reset settings
JagiChan
Active Level 5
Galaxy S
Thanks. that did the trick. I got orange bubbles over all the new features and now it seems to work.
Galaxy S
A71 also faced camera failed error in pro mode when it got UI 2.1 update.
Visit service center to re install firmware.
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Arman-INS
Active Level 10
Galaxy S
what is that extra feature in Knox Version DUAL DAR
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