Original topic:

Camera Video Recording Bug S22 Ultra

(Topic created on: 11-24-2022 11:52 PM)
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MishraJiLive
Active Level 5
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Galaxy S
Hi,

How many person are facing this issue during recording through S22 Ultra. This issue found with 2 to 3 video after recording complete.
7 Comments
Roshan5
Expert Level 2
Galaxy S
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MishraJiLive
Active Level 5
Galaxy S
Still it is same, I am using Android 13 with One UI 5.0
Roshan5
Expert Level 2
Galaxy S
Kya November ki Update ke Bad Aap Ka FHD60 Video wala Problem Solve Huva Ya Nahi?

Mene Mera Phone Update Se Pehle Hi Authorized Service Center me Admit Kar Diya he.

Service Center walo ne Pehle Phone Computer se Update Kiya Lekin problem Solve nahi huva.

Ab bol rahe he ki Sabhi Back Cameras Replace Kar ke dekhte he.

Agar ham FHD60 Pe AUTO FPS OFF Karte he to problem nahi hoti. Lekin AUTO FPS OFF Karne se Low Light me Video Achhi nahi Aati.

Service Center wale bhi samaj nahi pa rahe he ki Yeh Hardware Related Problem he Ya Software Related.
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MishraJiLive
Active Level 5
Galaxy S
Abhi tak to mera nahi hua hai
Roshan5
Expert Level 2
Galaxy S
During Video Recording at FHD60, AUTO FPS = ON try to change Zoom level, 1x to 3x and 3x to 0.6x turn left, right, shoot long video. This Problem happening only when we Change Lenses during Video Shoot at FHD60 with AUTO FPS ON
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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