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04-28-2020 04:53 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To enhance the device performance kindly follow the below mentioned steps:
1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.
Note: Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support