Original topic:

Camera Quality Downgrade!!

(Topic created on: 10-25-2024 01:47 PM)
1629 Views
Mehedi-Tech
Active Level 5
Options
Galaxy S
Day by day downgrade camera quality for previous Galaxy S series device. (S21,S22,S23) why? This is not fare policy. If i zoom my captured photo then i saw huge noise and resulation issues. Its look like i captured a photo only 2MP camera device. Wrost photo quality. Please focus one camera issues.

image


8 Comments
sumandas1
Active Level 3
Galaxy S
Yes , i faced camera issues in my s22 plus also,
sumandas1
Active Level 3
Galaxy S
Night mode camera quality most downgrade
Pavandivvela
Active Level 8
Galaxy S
Yeah I agree they degraded camera quality
ābhï25
Active Level 4
Galaxy S
I agree with you. I hope the mentioned steps may help you. Please follow the below
steps:


oPath: Camera>Setting > Intelligent Optimization
> Change it to Medium or Minimum,


◦Reset camera settings
Please follow the below steps:
Step 1: From the home screen tap on Camera
Step 2: Tap on Settings.
Step 3: Scroll up and tap on Reset settings
Step 4: Tap on Reset


For further troubleshooting, please copy and paste
the below-provided URLs into the other browser
and do the troubleshooting mentioned in these links:


•Software Update
https://www.samsung.com/in/support/mobile
devices/samsung-galaxy-smartphone-how-to-
update-software/


Note: Your phone will lestart after the update is
installed.


•Reset the device
https://www.samsung.com/in/support/mobile
devices/samsung-galaxy-mobile-how-to-perform-a-
factory-reset/
Vikasofficial
Expert Level 3
Galaxy S
Business 😂😂
Samsung say buy new s series smartphone for better camera and best performance 👏 👌 😂😂
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Samsung has found an issue where camera images may be affected at specific zoom levels when using the 'Maximum' option in Intelligent Optimization.

A software patch is being developed to address this issue, so it's important to keep your device's software updated. As a temporary solution, you can adjust the quality optimization setting to 'Medium' or 'Minimum' within the Intelligent Optimization section of the Camera settings.

Path: Camera app > Settings > Intelligent Optimization > Quality Optimization and select either 'Medium' or 'Minimum'. The default setting is 'Maximum'.

Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

Mehedi-Tech
Active Level 5
Galaxy S
Why you can not fix this issues permanently?
0 Likes
tooharsh4u
Active Level 7
Galaxy S
Because then the customers won't buy the latest flagships... so they put some issues on old ones🥲👍