Original topic:

Camera Hanging

(Topic created on: 06-30-2025 09:32 AM)
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Ankulakt
Active Level 1
Options
Galaxy S

My phone s23 ultra front camera started hanging after I updated it in June security update.
Solve this bug........
7 Comments
SUBU99
Active Level 5
Galaxy S
Just turn off the shot suggestion in camera settings. It will work.
It's a bug after the june update and one more bug also I have noticed in network connectivity.

It fluctuates.

Kunapatra
Active Level 9
Galaxy S
Yah 👍 I'm also facing the network issue after update
SUBU99
Active Level 5
Galaxy S
One ui 7 April security patch was okay.
We should not have updated.
This is going to be me 1st and last samsung device, if samsung doesn't address our concerns.

App opening also sometimes feel sluggish...
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Kunapatra
Active Level 9
Galaxy S
Yah I agree with you
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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