Original topic:

Camera Failed Issue

(Topic created on: 10-18-2025 10:03 PM)
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Tari46
Active Level 1
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Galaxy S
Hello.My camera keeps saying camera failed when I open it .Any solutions?
Alsoo..I have been failing to update my phone to Ui 7
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Galaxy S
Hi what phone you using?
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Tari46
Active Level 1
Galaxy S
S23 ultra
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Galaxy S
Okay
1️⃣ Camera keeps saying “Camera failed” on your S23 Ultra

This is usually caused by either software glitches or a hardware issue. Here’s a step-by-step approach:

Step 1: Restart the phone

Simple, but often works. Turn off your phone for 1–2 minutes and turn it back on.


Step 2: Clear Camera app cache and data

1. Go to Settings → Apps → Camera


2. Tap Storage → Clear Cache


3. If that doesn’t work, tap Clear Data (this resets the camera app settings)



Step 3: Force stop the Camera app

In the same menu, tap Force Stop → then reopen the camera.


Step 4: Boot in Safe Mode

Press and hold the power button → Tap and hold “Power off” → Select Safe Mode

Test the camera. If it works in Safe Mode, a third-party app is causing the problem.


Step 5: Software update & restart

Make sure your phone is on the latest patch (even if not UI 7, there might be security or camera fixes).


Step 6: Factory Reset (last resort)

Backup your data first. Then go to Settings → General Management → Reset → Factory data reset.

This often resolves persistent software-related camera errors.


Step 7: Hardware check

If none of the above works, it might be a camera module issue. You’d need a Samsung service center to check/replace the camera.



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2️⃣ Cannot update to One UI 7 on S23 Ultra

If your phone is failing to update, it’s often either:

Not enough storage

Battery below 50%

Network issues

Region restrictions or staged rollout


Steps to try:

1. Check storage – make sure you have at least 5–10 GB free.


2. Charge your phone – keep above 50%.


3. Stable Wi-Fi – preferably 5GHz.


4. Manually check update:

Settings → Software update → Download and install



5. Clear update cache:

Settings → Apps → Show system apps → Software update → Storage → Clear cache



6. Samsung Smart Switch:

Connect your phone to a PC with Smart Switch and try updating from there. Sometimes it bypasses the OTA issues.




⚠️ Note: Some regions get updates later due to Samsung’s staged rollout. If it still doesn’t show UI 7, it might just not be available for your device/region yet.
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Tari46
Active Level 1
Galaxy S
Thankkk youuuu🫶🏽I'll update you if any of those steps work
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