The sound is too high even if I lowered it to its minimum. Also, the sound goes up during the call without increasing it or even being increased on the volume bar
Never had this issue before and the call volume should be high so you can hear it clearly 😆 do you work in CIA or something that youbm need the volume to be that low . I suggest you get a cheap ear buds
We sincerely apologize for the inconvenience you've experienced with your S23 Ultra. To address the sound issue, please follow these steps:
Ensure that your device is running the latest software update:
Navigate to "Settings." Select "Software Update." Choose "Download and Install." Reset all settings to their default values:
Access "Settings." Go to "General Management." Select "Reset." Choose "Reset All Settings." If the issue persists, you can perform a factory reset as a last resort. Please be aware that a factory reset will erase all data on your device, so ensure you back up your data beforehand. Here's how to perform a factory reset:
Launch the "Settings" app. Tap on "General Management." Select "Reset." Choose "Factory Data Reset" and review the provided information. When ready, swipe to and tap "Reset." Confirm by tapping the "Delete all" button. Additionally, you can help us in resolving this issue by sending an error report to our technical team. Your input is invaluable in assisting us to investigate and find a solution. To send an error report, please follow the below steps: 1 Launch Samsung Members app. 2 Tap on Support. 3 Scroll down the screen and select Error Reports. 4 Choose a category below. 5 Tap on Frequency. 6 Choose between Once, Often or Sometimes.
