Original topic:

Call recording issue

(Topic created on: 05-20-2022 09:12 AM)
101 Views
rajeshsheta
Beginner Level 2
Options
Galaxy S
In S22 ultra I can't use call recording because I purchase my phone from USA
7 Comments
Chinkara
Active Level 6
Galaxy S
Same here for my S21 Ultra the US models do not have call recording function
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iamrohitkm
Expert Level 5
Galaxy S
This is because call recording is illegal in US.
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rajeshsheta
Beginner Level 2
Galaxy S
But I want to use this device in India then ?
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iamrohitkm
Expert Level 5
Galaxy S
You can't use here as it has US firmware. Visit service centre and install indian firmware then you can use call recorder.
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rajeshsheta
Beginner Level 2
Galaxy S
Is it possible ?
I called to service center and they denied, they says it is not possible
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iamrohitkm
Expert Level 5
Galaxy S
I am not sure then the only solution is you need to flash the firmware to indian but that's risky
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
  
Warm Regards, 
Samsung Customer Support

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