Original topic:

Call background bug

(Topic created on: 05-01-2025 11:02 AM)
144 Views
soumya2573
Beginner Level 2
Options
Galaxy S
During calls, my call background shows only plain color even though I have selected the default multicolor background in the settings. Samsung pls fix this issue.🙏 Is anyone facing this issue? This happened in my galaxy s23 when I updated it to stable one ui 7. I am from India.
5 Comments
HkS24Ultra
Active Level 2
Galaxy S
Same here for the s24 Ultra....

Hoping to be fixed in future updates....
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Ani_99
Beginner Level 2
Galaxy S
Yes same here in my s23, problem arose only after 7.1 update
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parag22
Active Level 3
Galaxy S
Yes I am also facing similar issue after Android 15 one UI 7.0 update
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Kml1609
Active Level 4
Galaxy S
Im also facing this issue in s23
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