Call History - Samsung S20Plus

[Pradeesh_M]

Unable to see my call history before April 2021 in my samsung s20 plus mobile even after restoring backup.

Anyone facing this issue?

What is solution for this issue?

[Jeevee]

Can you please check if automatic date and time is enabled

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support