Original topic:

Bug in S21 ultra. Camera crashed issue!!

(Topic created on: 03-24-2023 05:18 PM)
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MoniTheSamsungLover
Beginner Level 5
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Galaxy S
What the **bleep**... whenever i zoom in more then 10X my camera get crashed and popup with camera has failed notification. 
I am sick by this error. Cant capture even zoom in more then 10x. #Samsung plz fix this. 

2 Comments
cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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Galaxy S
Look.. its still here.. problem has not resolved yet. Getting tired of it.Screenshot_20230405_012715_Camera.jpg
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