AfroAfro
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05-18-2022 01:04 PM in
Galaxy S
The volume on my bud lives drops and can't be rest. When watching a video on my phone and then taking a call on my bud lives, the video playback volume is dramatically reduced and can't be rest to the original level even when it is increased to its highest.
I have to take the bud lives out, replace them in their case then take them out and put them in my ears again for the volume to be reset to normal.
1 Comment
Tsogo_sam05
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05-19-2022 12:20 PM in
Galaxy SHi AfroAfro,
Thank you for reaching out to us and we apologize for the inconvenience
Put your Galaxy Buds back in their case for 10-15 seconds.
Reopen the case to enable Bluetooth connecting mode, and check your mobile device's screen.
If the Galaxy Buds don't connect to a mobile device within 3 minutes, Bluetooth connecting mode will automatically turn off.