SudeepL
Beginner Level 2
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03-25-2023 10:40 AM in
Galaxy S
I pre-ordered S23 Ultra in red color and received a handset without Samsung branding on the back cover. Any idea if it is because the online exclusive color?
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Samsung_special ist
Community Manager
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03-28-2023 08:42 AM in
Galaxy SHello,
We understand your concern, kindly try to contact us through our support channels; Live Chat, or WhatsApp for better assistance, as we need more information. Please visit the website via the below link, go to Support, then Contact, and we will assist you further with your inquiry.