Original topic:

Bluetooth not working

(Topic created on: 11-27-2024 06:40 PM)
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Altamash_Hashmi
Beginner Level 5
Options
Galaxy S
I am using S23 I am not able to connect BT earphones and party box  to the device anyone facing the same issue?
6 Comments
Galaxy S
Hello, I kindly suggest you try resetting all network settings and restarting your mobile device.
Raaku143
Active Level 1
Galaxy S
Yes Bluetooth not working in s23 ultra
Wodehouse
Expert Level 5
Galaxy S
You're not alone in facing this issue with your Samsung Galaxy S23. Several users have reported problems with Bluetooth connectivity, including connecting to earphones and party boxes.

To troubleshoot this issue, let's start with some basic steps. Ensure that your Bluetooth is turned on and that your earphones and party box are in pairing mode. Also, check that your devices are within 30 feet of each other, as Bluetooth signals can be disrupted by physical barriers.

If you've checked all these basics, here are some additional troubleshooting steps you can try:

- *Toggle Bluetooth Connection*: Switch off Bluetooth, wait for 10 seconds, and then switch it back on.
- *Remove Paired Devices*: Remove all paired devices from your phone's Bluetooth list and then try pairing again.
- *Clear Bluetooth Cache and Data*: Clear the Bluetooth cache and data on your phone to start fresh.
- *Restart Your Phone*: Restart your phone and try pairing again.
- *Check for Software Updates*: Ensure your phone is running the latest software, as updates often resolve connectivity issues.

If none of these steps resolve the issue, you may want to consider resetting your phone's network settings or performing a factory reset. However, be sure to back up your data before taking these steps.

Please do check the link below:

https://www.technobezz.com/how-to-fix-samsung-galaxy-s23-bluetooth-issues/

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode and reset wifi and Bluetooth settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your concern, we would request you kindly perform the following steps to resolve your issue.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Kindly try to connect the headphones after performing the above given steps.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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