Bluetooth devices not connecting

[JibuJavedUAE]

Bluetooth devices not connecting . Also samsung wearable app not working on my s24 ultra 

[perly]

My Bluetooth cannot my phone

[ojwh]

Hello. Sorry to read this. Were these working before [Bluetooth & the Wearable app]? If yes, did you make any major changes recently? Have you tried connecting any other devices, such as your PCs, or other non-Samsung accessories with success? Please let us know. If you are pressed for time, please consider quickly visiting an authorized Samsung service centre.

[JibuJavedUAE]

Yes it was,

[JibuJavedUAE]

They become available after resetting the phone

[ojwh]

Hello. OK. So, your devices are all connecting OK now?

[Samsung_specialist]

We deeply apologize for the inconvenience you are experiencing.
Follow the bellow instructions to sort the issue out:

Step 1: Please ensure that the Bluetooth feature is enabled on your phone or tablet. To do this, swipe down from the top of the screen and check if the Bluetooth icon is active. If it is inactive, please tap to activate it.
Step 2: Make sure the device you want to pair is visible to other devices. You can do this by going to the "Settings" menu, selecting "Connections", and accessing Bluetooth settings. Under "Available devices", find and select the device you want to pair.
Note: If your Bluetooth device is already connected to another device, it may not connect to your phone or tablet. In this case, try disconnecting it from the other device before pairing it with yours.
Tip: If Bluetooth is on but keeps connecting and disconnecting, go to the "Settings" menu, navigate to "General management", tap "Reset", and reset the network settings. Then try again.
Connection Check: Verify the stability of the connection between your phone or tablet and your Bluetooth device. If you are experiencing connection issues, follow these steps:

Step 1:
Check the connection of your Bluetooth device.

Step 2:
If you are pairing the devices for the first time, check if there is a pop-up window in pairing mode.

Step 3:
Ensure that the wearable device app and the Bluetooth device software are up-to-date.

for wearable app issue, try the following:
Clear Specific App Cache Memory: you can manually clear its cache memory. Go to Settings > Apps > Select the desired app(wearable app) > Storage > Clear Cache.

If these steps do not resolve your issue, please contact us for further assistance. We are here to help.