Original topic:

Bluetooth Earbuds Samsung Galaxy S20FE 5G Android 13/ OneUI5

(Topic created on: 12-23-2022 03:03 PM)
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DebdootRoy
Active Level 5
Options
Galaxy S
I've question. I've updated my phone to Android 13. After every major update I prefer doing a factory reset& I did that. But seems like the sound quality over by Bluetooth earphones for reduced drastically. 

Is it only me who is feeling this or is there anyone else who is facing the same thing? 
4 Comments
Damodaran70
Active Level 8
Galaxy S
I too did factory reset after updating my S20 FE 5G to Android 13 but i don't have any such problems while using bluetooth headset.
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Sáyân15
Expert Level 5
Galaxy S
I didn't performed any factory reset after the update. I'm using Galaxy Buds Live but sound quality is still fantastic even after updating my S20 FE 5G to One UI 5...
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Sáyân15
Expert Level 5
Galaxy S
Only phone & Galaxy earbuds doesn't makes an ecosystem😂
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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