Original topic:

Blocking calls

(Topic created on: 12-07-2024 11:02 PM)
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Satendra1990
Beginner Level 2
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Galaxy S
Call from unknown numbers feature is not working in my Galaxy S23 Ultra

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cs_member8
Moderator
Moderator
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Galaxy S

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you can use this option for blocking unknown numbers.

If this option is not working kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

You can also use these steps to block the numbers by the given link: https://www.samsung.com/in/support/mobile-devices/block-calls/

Warm Regards,
Samsung Customer Support

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