Original topic:

Block Unknown Not Working

(Topic created on: 06-24-2024 07:40 PM)
634 Views
DDwiz
Active Level 1
Options
Galaxy S
Hi there,

I have noticed that even after enabling "Block calls from unknown numbers" calls from unknown numbers are not being blocked.

image

I have faced this issue even with my previous samsung mobile.

Can anyone suggest why this is happening and what is the remedy?

Current Mobile: Samsung Galaxy S23 FE
Old Mobile: Samsung Galaxy F12

Issue is persistent on both the models.

Thanks!
 
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8 Comments
Pavandivvela
Active Level 8
Galaxy S
If u dail 112 all numbers will be unblocked for some time ..
DDwiz
Active Level 1
Galaxy S
Thanks! But even without dialing 112, this issue is there with samsung.

I remember asking this to samsung service centre engineer once and he replied that this function doesn't work on samsung.

So posted here for visibility and any possible solution.
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Samsung_TgyG5I2
Beginner Level 2
Galaxy S

Intentionally,  Samsung will not do anything. Let the users of Samsung phones suffer!!!!

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Pavandivvela
Active Level 8
Galaxy S
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njainn
Active Level 4
Galaxy S
Same problem
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

DDwiz
Active Level 1
Galaxy S
Error report has been shared with samsung. Please take prompt action to fix the issue.1719309297306.jpg
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KrishnaR121
Beginner Level 2
Galaxy S
I am also facing same issue . I have enabled "block calls from unknown numbers" but still J am getting calls from unknown numbers. Is it bug in samsung phones. My phone is S23 FE
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