Last night I was watching something YouTube and all of a sudden my phone's screen went black. At first I thought I pressed the power button but that was not the case. After pressing the power button for few more times I tried to force restart it but it was not working. Can someone help???
We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.
