NukS8plus
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11-08-2017 06:25 PM (Last edited 03-16-2019 06:16 PM ) in
Galaxy S
Hi,
I use a S8 plus and I have updated bixby voice to the latest version. But when I activate it an error comes saying "update system software to use Bixby voice ". But system software is up to date. pls has anyone faced a similar situation????
I use a S8 plus and I have updated bixby voice to the latest version. But when I activate it an error comes saying "update system software to use Bixby voice ". But system software is up to date. pls has anyone faced a similar situation????
6 Comments
mahesh1992
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11-08-2017 06:34 PM in
Galaxy S
may be update come to you nearly
NukS8plus
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11-08-2017 06:46 PM in
Galaxy S
I dont know . Im frustrated since its already 3 months without bixby for me ☹
NukS8plus
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11-08-2017 06:47 PM in
Galaxy S
*Bixby voice
sahil96
Active Level 3
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11-08-2017 06:55 PM in
Galaxy S
ya I have the same problem.But I did not find any solution till now.
NukS8plus
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11-08-2017 07:09 PM in
Galaxy S
Just now unistalled updates of bixby voice and bixby home. Update was prompted and I did it. Still asking me to update system software
admin_
Expert Level 5
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11-09-2017 06:44 PM in
Galaxy S
Thanks for being with Samsung and sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).