Bixby voice not working

[NukS8plus]

Hi,
I use a S8 plus and I have updated bixby voice to the latest version. But when I activate it an error comes saying "update system software to use Bixby voice ". But system software is up to date. pls has anyone faced a similar situation????

[mahesh1992]

may be update come to you nearly

[NukS8plus]

I dont know . Im frustrated since its already 3 months without bixby for me ☹

[NukS8plus]

*Bixby voice

[sahil96]

ya I have the same problem.But I did not find any solution till now.

[NukS8plus]

Just now unistalled updates of bixby voice and bixby home. Update was prompted and I did it. Still asking me to update system software

[admin_]

Thanks for being with Samsung and sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).