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Active Level 4
my bixby voice is not working...
my voice wakeup command is on but still whenever I say "Hi bixby" it does not activate...
I can see the bixby icon in the notification panel for few seconds but it does not activate..
this has happened after the latest oreo update...
Somebody facing the same problem???
how do I solve it?b9657ac8-77db-4b5d-b139-741cf6cba308.gif
2 Comments
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Beginner Level 2
well shite xD
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Expert Level 5
Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Bixby voice>>Clear data
- Please run your device in safe mode.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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