OSss08
Active Level 2
I received the Samsung biometric update to resolve the screen protector issues. This update is working fine with the Lock screen unlocking but I feel it has made the Samsung Pay and Samsung pass authentication really difficult. I am hardly able to pass through it without entering the PIN. Please note that I am not using any screen protector or cover. 
9 Comments
Ahmed6
Active Level 8
may I ask, did you reset all your finger registration?
I think Samsung recommends after the last update to reset all finger registrations.
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OSss08
Active Level 2
Yup this worked. Thanks.
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EzEr4tin
Active Level 6
reset your fingerprint registration, thats one of the important instruction before you download the update.. 😉
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twelveO
Active Level 1
best thing backup all your data and reset your phone
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nepali
Active Level 6
but still i did not get update😥😥😥
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OSss08
Active Level 2
I think it depends on ur devices region and IMEI. Since it's a security concern updates r rolling out fast. Also remember this is not a software update, this update came like a notification and ran within seconds and returned a success notification. I too was expecting it to be a software update, but it wasn't the case.
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nepali
Active Level 6
even no notification
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RajeshMK
Active Level 2
after updating software on Nov my biometric is not worKing properly. So I deleted my biometric records and try to re register. but now I cant register my finger print . and now once again I updated software on 04/01/2020 now the problem is same
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RajeshMK
Active Level 2
from where can I get biometric update
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