Original topic:

Battery replacement

(Topic created on: 08-15-2024 02:29 PM)
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mudassarfa
Active Level 8
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Galaxy S
On May 10th, I went to Samsung Service Center to change my battery for my 2 year old s21 plus As my battery health was showing normal Previously it used to show best Then after changing the battery also, the battery health was showing as normal So I checked with them, they told me that After few days, it will show as best Because Samsung phone needs some time to calculate the battery health It's been more than 3 months, even now The new battery health is showing as normal instead of best I don't know why samsung service did this to me
2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the concept of device, the battery health is good and it working fine then it will show normal not best. However, If there is any further query kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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mudassarfa
Active Level 8
Galaxy S
Hello Mr samsung spoon. My new battery after 6 monthsSmartSelect_20241105_095347_Samsung Members_1000005266_1730780627.jpg
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