Battery post-replacement

[heytanix]

Hello Samsung community!

I am Thanish,

I bought a S20 FE(Exynos edition) in 2021 February,

Now the battery was used enough and in the Samsung members app it showed up as "weak" in status now I have got a replacement done and even with the new battery inserted it shows up as weak

[iamrohitkm]

Don't worry about that. I have heard from service center guys that even after battery replacement, it will show the same. Don't believe that always visit service center and get it inspected from their tools.

[heytanix]

Yeah I did that on their computer it says it's good but samsung members won't show the same...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Aishwarya0918]

What was the cost of battery replacement? As i have s20fe 5g version, & feels like the battery got swollen

[sunjay98]

It's probably not swollen It's just the back panel which came out may be because of weak glue.
Jst get is pasted.
Everything thing will be well🙂

[John282]

Same😂