Original topic:

Battery overheating issue

(Topic created on: 06-20-2020 09:42 AM)
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VivekPuri
Active Level 3
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Galaxy S
Hello,

Is anyone facing overheating issue in S10 Plus. The temperature is around 42-44 degree celcius always. Also, after optimization and soft reset the temperature is same.

Any suggestions would be massively appreciated. 

Vivek
1 Comment
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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