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04-27-2020 01:45 PM in
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04-27-2020 07:46 PM in
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05-01-2020 08:15 AM in
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04-27-2020 06:28 PM in
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04-27-2020 07:17 PM (Last edited 04-27-2020 07:18 PM ) in
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04-27-2020 07:29 PM in
Galaxy SI think your battery drains only due to poor network connectivity..
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04-27-2020 07:32 PM in
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04-29-2020 11:34 PM in
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04-30-2020 07:46 AM in
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05-01-2020 05:58 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Perform Battery Optimization:- Battery optimization helps you to boost the battery performance of your device.
To check battery optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Device network fluctuation:- Kindly check whether mobile network fluctuates frequently or network signal is low in your area. In both cases battery will drain considerably fast. We recommend you to avoid usage in area with low network/fluctuation.
3. Display brightness level:- Kindly set the device display brightness in auto mode (If available).
Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-03-2020 04:46 PM in
Galaxy Spoint number 2. I've tried using both jio and BSNL, both showing strong network.
point number 3. I always use my battery at minimum level.
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