Resolved! Solved

Original topic:

Battery draining issue after updation of May 24 security update

(Topic created on: 05-21-2024 07:51 AM)
922 Views
alokela
Active Level 3
Options
Galaxy S
After updation of May 2024 security update I'm facing rapid battery draining issue.Today morning while I open my phone the CONTACT STORAGE SECTION uses 4 percent battery.
Actually I don't know what's this section ?
Screenshot attached 

image


1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

View solution in context

12 Comments
alokela
Active Level 3
Galaxy S
There's no solution found on above links.
Don't miss lead to customers or members.
Those who given their suggestion first of all check your phone also.Then give any suggestions
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
alokela
Active Level 3
Galaxy S
It's not easy to reset factory data everytime, why not samsung fix this issue at their end through software ?
0 Likes
goodthings
Expert Level 5
Galaxy S
Ok, as you like. Thanks.
0 Likes
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
alokela
Active Level 3
Galaxy S
Ok
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
0 Likes
Galaxy S
The best thing to overcome draining issue is GO TO SETTINGS > APPS > GOOGLE PLAY SERVICES > PERMISSIONS > CONTACTS ( DON'T ALLOW).
CONTACT STORAGE is draning battery from here.
0 Likes
alokela
Active Level 3
Galaxy S
Finally I got the sollution of BATTERY DRAINAGE issue in galaxy S24 series.
I've added the sollution as screen shot for all.

To stop battery drain in contact storage on a Samsung Galaxy S24+, you can try these steps:

Go to Settings

Select Apps

Select Show system app from the three dots on the right side

Go to Contact storage app

Select Battery-restricted 




1716339879448.jpg1716339879480.jpg1716339879508.jpg1716339879534.jpg
0 Likes