Original topic:

Battery drain issue

(Topic created on: 02-03-2020 07:58 PM)
366 Views
albinantony
Active Level 1
Options
Galaxy S
My phone Galaxy S9 plus shows a battery drain issue. After reaching 25 or 20 percentage the phone battery discharges immediately and shuts down even if it is kept on charging.
Is my battery is affected seriously or any way to solve this?
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9 Comments
3000ironman
Active Level 2
Galaxy S
just go to service center and check once
Goldychahal
Expert Level 1
Galaxy S
reset battery stats once dial *#0228#
Anonymous
Not applicable
Galaxy S
do factory reset once after update...problem will solved
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albinantony
Active Level 1
Galaxy S
I've started noticing this after the latest update to One Ui 2
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AravindanR
Active Level 6
Galaxy S
Clear cache and battery stats. Then observe the issue for at least a week.
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albinantony
Active Level 1
Galaxy S
I've cleared cache from boot sector, Is there any problem in clearing battery status using the *#0228# code?
it shows a warning while trying that
døpedædə
Active Level 8
Galaxy S
thts what I want to know
albinantony
Active Level 1
Galaxy S
I've did that, feels like it is fine now... Device is charging even after tching 25℅
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Galaxy S

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

Regards,
Team Samsung Members

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