Original topic:

Battery drain issue & network issue

(Topic created on: 05-23-2025 01:01 AM)
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hrishihere
Beginner Level 2
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Galaxy S
Bhai mene mera s21fe update kiya on 21st may thike 1 din bad hee ekdm se network gayab bilkul bhi network nahi dikha raha sim read kar raha h par network show ni kar raha bilkul bhi na call kar paa raha hu na internet use kar paa raha hu or batter alag se kuch na krtey hua bhi fatak se drain ho rahi matlab kya hee update diya h samsung walo ab ek kam karo one ui8 push kar ke pura hee detroy kardo phone ko kya bolte ho ... n ab mai kya kru wo bhi batao isiliye paise fuke the itne samsung mai 😡😡😡😡
2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

SnehKoradiya
Active Level 1
Galaxy S
Not working
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