Original topic:

Battery drain issue in s24

(Topic created on: Thursday)
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Dravid1
Beginner Level 2
Options
Galaxy S
In s24 during idle state battery draining is more, in 8 hours it is down by around 20 percent, mobile data, wifi, location everything is turned off and recent apps are cleared still it's draining.
If we have 21 or 22 percent during night in morning it will switch off.
When I turn battery saver also it is not helping.

Anybody facing issues like this???

5 Comments
Jith__
Active Level 2
Galaxy S
🔋 Top Solutions for Battery Drain on Galaxy S24

1. Check Battery Usage

Go to: Settings > Battery > Battery Usage

Identify apps consuming unusual power.

🔧 Fix: Force stop or uninstall those apps.



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2. Turn Off Background Apps

Go to: Settings > Apps > [Select app] > Battery

Set to “Restricted” for non-essential apps.



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3. Enable Battery Saver Mode

Swipe down quick panel > Tap Battery Saver

OR go to: Settings > Battery > Power saving mode



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4. Disable Always-On Display

Go to: Settings > Lock Screen > Turn off Always On Display



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5. Limit Location Services

Go to: Settings > Location > Turn off when not needed

Or set to “While using the app”



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6. Screen Brightness & Refresh Rate

Reduce Brightness: Avoid using Auto Brightness in bright daylight

Reduce Refresh Rate:

Settings > Display > Motion smoothness > Set to Standard (60Hz)




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7. Update Software

Go to: Settings > Software update > Download and install

📌 Samsung releases battery optimization patches frequently.



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8. Clear System Cache

Power off the phone

Hold Power + Volume Up until Samsung logo

Use volume keys to select Wipe Cache Partition > Confirm with Power button



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9. Disable 5G (if not needed)

Settings > Connections > Mobile networks > Network mode > Select LTE/3G/2G (Auto)



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10. Use Sleep & Deep Sleep Mode for Apps

Settings > Battery and device care > Battery > Background usage limits

Add unused apps to Sleep or Deep sleep
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BiRdMaN
Expert Level 5
Galaxy S
Send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

All these issues are coming after updating to ONE UI 7

If you find this helpful I'd appreciate it if you could Accept it as a solution Thank you 😊
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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