Original topic:

Battery drain issue in Samsung S10 !!!

(Topic created on: 10-19-2020 08:56 PM)
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NB0711
Active Level 1
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Galaxy S
I bought a new Samsung S10 phone 2 days back. Was very excited however am disappointed with it's battery life! The phone's battery is draining so quickly with moderate use and without playing any games. When wrote to customer care, they suggest me to turn off all the main features of the phone! What's the point of getting such an expensive phone if I have to opt off/turn off all the main features of the phone? What's the difference between an ordinary phone & this one then if I can't use the main features of the phone. Is there anyone else facing the same issue? If there anyone there with the solution to it?
Any solution/fix from anyone will be much appreciated.
Thanks.
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9 Comments
Ehsank
Expert Level 5
Galaxy S
main reasons of battery drain is even you close apps but they uses ur battery and running in background unnecessary, see image and read the statement.
2nd due to huge notification enable.
for e.g ; Google has huge notification which we don't need at all see image just scroll down image and check how many notification it does have.
So do these settings to stop, which consume unnecessarily.

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

Screenshot_20200909-020608_Settings_60630.jpgScreenshot_20200731-222607_Settings_58499.jpg
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Ehsank
Expert Level 5
Galaxy S
Besides above settings do some more settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

7. Google >click on 3dot>usage and diagnostics >off this option.
NB0711
Active Level 1
Galaxy S
Will definitely try it out, Thanks buddy !
Ehsank
Expert Level 5
Galaxy S
and if my given settings/comments will work for you then you can accept as solution by CLICKING on 3DOT at my comments
arunnechlani
Expert Level 1
Galaxy S
If it helps then please accept it as a solution
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Rohit9r
Active Level 7
Galaxy S
All Samsung Mobile Phone will Exynos Processor have same issue
Exynos is quite old and weak processor and
Samsung is not willing to spend any time and money to make better processors

At least if they are providing Exynos
Then they must tweak their software to make it compatible for the Processor

Tweaking/Modification of software is the only option to solve few issues with Exynos

However i would suggest you to use your device on medium battery optimized mode

Note 20 users has also reported same issues
However company is not willing to do anything
Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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NB0711
Active Level 1
Galaxy S
Please read the msg right. I never said my device hangs, I said it's battery is draining too fast...there's a difference.
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