Battery S20 plus

[DeepakBindra]

Hi everyone Happy new year. Please see the pic I am not able to see the battery usage by Apps. Kindly suggest

[Amul0509]

Kindly update the Device Care app. Mark this as resolved once fixed.

[Prateekaggl · Accepted solution]

The fix has been posted on YouTube. Full charge the phone then while on charging clear the data for Device care app and Samsung Device health service app, then unplug and start using the phone. After sometime it will start showing usage data.

[praveen21t]

is it tested. i mean worth trying?

[DeepakBindra]

thanks man it worked

[Prateekaggl]

Great, pls mark it as a solution by clicking on the 3 dot. :)

[DeepakBindra]

Already did

[Amul0509]

Kindly update the Device Care app. Mark this as resolved once fixed.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support