Original topic:

Battery Issue🔋 🔥

(Topic created on: 09-28-2022 12:15 AM)
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Mr_VJ
Active Level 3
Options
Galaxy S

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As I am checking the internet forum from so long regarding the battery issue with Samsung.
It's not a first time that as a Samsung customer I am feeling the issue in battery performance.
As i purchase the premium device (s22 ultra) of Samsung I thought of maybe there is some changes in battery side, but I think i am as feeling some weared pop up in body of my s22 ultra and as performance is very bad. 



3 Comments
ARJUNB
Expert Level 2
Galaxy S
Performance is very bad are u serious.. you have spent humongous amount for this device and you are saying like this. Shocked 😲 yes even I have heard from many of my friends who have the same phone they also complain for heating, lagging, something freezing 🥶! And above all restart issues. On this phone of 1 lak plus. Super 👌
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Bishal98366
Active Level 7
Galaxy S
Mine is running I don't have faced any problem yet
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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