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Original topic:

Battery Health Status Issue

(Topic created on: 03-25-2025 01:08 PM)
252 Views
daliaalb52
Beginner Level 4
Options
Galaxy S
Why my brand new S 20 plus shows battery life normal instead of good 

When I checked *#9900#* dumpfile
It says my mSavedBatteryAsoc is 90 

While it's my 6 day of using it !

What shall I do ? Return it ? Or just a technological misinterpretation that can be fixed ? 
I need reply urgently . Thanks😊 

1 Solution


Accepted Solutions
Solution
Harsha-D
Expert Level 1
Galaxy S
Normally In the first 14 days, your device learns your usage pattern and will then adjust your battery's performance accordingly.

View solution in context

7 Comments
Harsha-D
Expert Level 1
Galaxy S
it will take time to catch your normal routine
daliaalb52
Beginner Level 4
Galaxy S
Like how much time?
Solution
Harsha-D
Expert Level 1
Galaxy S
Normally In the first 14 days, your device learns your usage pattern and will then adjust your battery's performance accordingly.
Harsha-D
Expert Level 1
Galaxy S
Hope u got the info.

Please click on the 3 dots and select "accept solution" if my reply helps you..
daliaalb52
Beginner Level 4
Galaxy S
Thank you very much
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GalaxyNerd
Active Level 6
Galaxy S
Definitely refurbished phone bro new body with old battery there's no new s20 now available it's 5 years old model

If you want to check when it was first activated you can download app called phone info it will show you manufacturing date

Download app and install it then enter serial number

https://www.apkmirror.com/apk/vndnguyen/phone-info-%e2%98%85samsung%e2%98%85/phone-info-%e2%98%85sam...
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Samsung_specialist
Community Manager
Options
Galaxy S

We’re sorry to hear that you’re experiencing an issue. Please check your battery by following these steps:

1. Open the Samsung Members App and tap "Support" at the bottom.
2. Check your battery status through "Phone Diagnostics."
3. Tap "Test" and follow the instructions.

Additionally, you can follow the steps in the link below to help extend your battery life.

https://www.samsung.com/ae/support/mobile-devices/the-battery-drains-fast-how-do-i-extend-the-batter...

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