Original topic:

Battery Draining

(Topic created on: 10-23-2020 09:27 AM)
49 Views
mihirshah289
Active Level 6
Options
Galaxy S
In my S9+ I am facing battery problem. Since one week it is draining like anything. Does anyone also facing the same problem?
14 Comments
ajpatel1812
Active Level 4
Galaxy S
yeah bro, that is the bigger issue. but samsung has satrted providing 3 year updates for new flagship and as we are older we aren't getting that.
mihirshah289
Active Level 6
Galaxy S
ya but still we feel like left out... see now my phone is perfectly fine then I don't feel like changing it
ajpatel1812
Active Level 4
Galaxy S
yeah, if only samsung provides snapdragon chip or optimize their exynos chip then only it will survive otherwise people's gonna switch.
AGP25
Active Level 7
Galaxy S
I have used the SD variant of s9+ and it too drained the battery very fast..it seems like a bug or something 🤔..
The exynos 9810 is better than their exynos 990 and all other new exynos variants..the new ones are just *****..
hope they bring SD variant globally..or make more efficient exynos chips ..
cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Battery drainage" issue kindly follow the given below step:

>>Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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