Original topic:

Battery Drain Issue Solved

(Topic created on: 05-28-2025 10:16 AM)
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Mirage02
Active Level 3
Options
Galaxy S
For users experiencing battery drain after updating to One UI 7 on their S23 (or S24/S25), this solution may be helpful. I recently experienced similar issues on my S23 after the update, but wiping the cache partition (videos demonstrating this process are available on YouTube) improved my battery life. While not a dramatic improvement, it's noticeable. I'm unsure if this will work on the S24/S25 series, but I hope it does. Let me know if it work for you guys or not. 
9 Comments
Affan_Mir
Active Level 6
Galaxy S
Can you elaborate?
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Mirage02
Active Level 3
Galaxy S
Since I've cleared my wipe cache partition ( you can check it out on yt how to do ) it won't delete your data just clear some unnecessary cache files. I see a slightly improvement in my battery backup. Before doing it please check it out some videos on yt for more details.
Rajat_09
Active Level 6
Galaxy S
Wiping cache partition not helping the battery drain . Its only help lag and stuttering on the device and delete unnecessary data thats it.
Mirage02
Active Level 3
Galaxy S
I don't have much knowledge about tech, May be you are right but since I've cleared wipe cache partition. I see a slight improvement in my battery life on s23. Hopefully it work for you all.
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Affan_Mir
Active Level 6
Galaxy S
I also tried it
Galaxy S
6e❤
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bhghwan
Active Level 7
Galaxy S
If you factory reset it will be more helpful.
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Mirage02
Active Level 3
Galaxy S
I've done this thing as well but I see nothing difference infact, I feel like after factory reset, My phone get lags a little bit. May be it works out for some
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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