Shikhar01
Beginner Level 2
Options
Galaxy S
Hi guys 
Please help!!! this SOT IS noway near to what others are getting. I am a member of a samsung S21Ultra community of about 24k members as well on facebook and comparing to what most of them I am kind of concerned about this SOT. 
Is my handset having an issue or what? purchased it on 2nd of April running at :
 1. adaptive refresh rate
 2. wqhd+ 
3. Wifi and Bluetooth connected all the time since i have active watch 2
 4. AOD 10 seconds
 5. Mild to moderate gaming (though not played any heavy game since last charge) 
 6. SOT never past 6 or 6.5 hours.

Please help and enlighten me as to what can be done.
hereby attaching a screenshot for your reference as well.

image


3 Comments
wanderingHermit
Active Level 2
Options
Galaxy S

i also get the same SOT. I feel its not 5000 maH. its 3000 maH battery.😂

0 Likes
Shikhar01
Beginner Level 2
Options
Galaxy S
hi, but that's a thing to be concerned about
cs-member13
Expert Level 1
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes