Original topic:

Bad customer service support

(Topic created on: 02-10-2021 11:19 AM)
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alshamsi85
Active Level 5
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Galaxy S
Dear Samsung team,

I have bought s21+ in pre order period, i received the phone only without any free items ( buds and tag). I have called your call center from 3 days now everybody said they will check and call me. In these days no one call me, I'm calling them everyday!!!!

Last call i inform them that i will open case in customer right entity to take action.

Im really disappointed with your process.

Best regards 
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