Original topic:

Backup issue on Samsung Cloud.

(Topic created on: 02-20-2021 07:00 PM)
158 Views
Keshav21
Active Level 6
Options
Galaxy S
I am unable to backup data over wifi on samsung cloud. Whenever I tap on backup or restore, it says"Can't backup...".
How can I change that in settings?

image


3 Comments
Ehsank
Expert Level 5
Galaxy S
do one thing go to your wifi settings >advance > click on metered network >set as "unmeterd" and then try it will work😊

Screenshot_20210220-192244_Settings_75422.jpg

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Lauki
Active Level 10
Galaxy S
Try connecting to pure WiFi network or else the option provided by @Ehsank
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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