Original topic:

Back panel

(Topic created on: 05-08-2023 11:04 AM)
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harsh0978
Active Level 1
Options
Galaxy S
I bought the s21 fe yesterday from flip kart

Near the camera bump the back panel has a slight space like I can slide a piece of paper in it it goes like 3-4 mm inside 

Iam concerned is it normal ? And will my phone be water proof..
12 Comments
Sid_Karna
Expert Level 5
Galaxy S
This is not normal. That gap means your phone no longer has ip rating, and water and dust will get inside. Also, gradually the gap will increase. You should demand a replacement. If that's not possible you can get your phone fixed for free under warranty from an authorised service centre.(because if you return the device, you may lose the deal price). Anyway, it's not normal.

Nb: backpanel issue is a common thing on Samsung phones due to pathetic build quality. However, this issue is not common on s21fe. Infact it's the first time I am noticing this issue being reported on s21fe here.

Check out this https://r2.community.samsung.com/t5/Galaxy-S/A52s5g-backpanel-popping-out-AGAIN/td-p/13288183
harsh0978
Active Level 1
Galaxy S
Ya iam gonna get it replaced thanks for the advice
SamCam
Active Level 5
Galaxy S
Is it same for all s21 fe? Or is it happening due to heating near camera??
Sid_Karna
Expert Level 5
Galaxy S
Only the s21fe models sold during this sale is reported to have this issue. That too only 3 reports regarding this until now. So, we can't say that this issue is there on all s21fe phones.

No, it has nothing to do with heating around the camera region particularly.
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SamCam
Active Level 5
Galaxy S
But I did not buy in any sale or offer and not recently also. Also, was not aware of this till today until this posts. This gap cannot be seen at all. After seeing these posts I tried with a very thin paper and saw this! It seems it is there in all 21fe models bro. Just check yours once.
Sid_Karna
Expert Level 5
Galaxy S
My brother have one and there is no issue.
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harsh0978
Active Level 1
Galaxy S
Hey bro is the gap this wide or less in ur phone? repl_1000000110_1683808878.png
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SamCam
Active Level 5
Galaxy S
Seems less than this... hardly visible
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harsh0978
Active Level 1
Galaxy S
Can u send a pic?
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