Original topic:

BATTERY REPLACEMENT MESSAGE

(Topic created on: 05-19-2022 09:58 PM)
213 Views
Sunny0098
Active Level 1
Options
Galaxy S
I recently got a notification on my Samsung(S10plus) smartphone that my phones battery is in poor condition and need to be replaced. I also use diagnostic it showed same that my battery is poor.
So I went to the Samsung Service center and I replaced my battery and then I immediately tried to run the Samsung Diagnostic again but it showed the same message again, that my phone battery is weak.
7 Comments
iamrohitkm
Expert Level 5
Galaxy S
Try again and check it shouldn't come.
Sunny0098
Active Level 1
Galaxy S
I did check that 2 times And I also charged the new battery to 100% and restarted my phone still it showing battery status weak
ㅤ
Expert Level 5
Galaxy S
if someone use original charger.
use phone correctly.
how can a battery health get weak... ? actually it might be a new trick from companies to make users spend more money on their device.
🥲
0 Likes
Sunny0098
Active Level 1
Galaxy S
I don't know about it how it happened but my phone is already 4 years old now and this was the first I had to replace my battery.
ㅤ
Expert Level 5
Galaxy S
time dsnt matter.. battery is just a battery.
if phone is saying battery health weak.. tht dsnt mean its realy weak.
first please tell how much it goes.. . i mean how much time it takes to get low. .. (battery sot)
0 Likes
Sunny0098
Active Level 1
Galaxy S
Before it was reducing very fast after the phone reaches 85% then I use it normally and it used to get 80% with just scroll in the phone and if I use to play a game even in powersaver mode it started to heat up and it reduced around 15 to 20% (1 match of bgmi). Now today I changed my battery it is working okay not getting heat or not even draining fast its just when I use diagnostic then it shows battery is weak.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes