Original topic:

Auto call record option

(Topic created on: 12-23-2024 03:56 PM)
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vamsi1705
Beginner Level 2
Options
Galaxy S
I am unable to find auto call record option in my s24 ultra. Could you please assist me on this.
6 Comments
Galaxy S
Follow the screenshot to get the solution Screenshot_20241223_155957_Gallery_1000040387_1734949798.pngScreenshot_20241223_160028_Gallery_1000040388_1734949828.png
S24ultra1505
Expert Level 5
Galaxy S
Yes it is there...
But was unable to find.thanks
Galaxy S
Bro, if you got the solution, please accept it as a solution
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to use call recordomg feature on your device. you can record important calls on your Samsung Galaxy Smartphone and play them back from your audio library whenever you want.
Please Note: This feature does not work in "Wi-Fi calling". This feature may not be available in all Samsung Galaxy smartphones.

● There are two easy ways to record calls on your Samsung Galaxy smartphone.
1) Record calls automatically- Phone app > More options (⁝) > Settings > Record calls > Auto record calls > turn it On and select the type of calls.
2) Record calls manually- Phone app during an ongoing call > More options (⁝) > tab ‘Record call.
3) View recorded calls- Phone app > More options (⁝) > Settings > Record calls > Recorded calls.

● If call recording feature does not work, follow these given tips.
Note: If you are using Wi-Fi calling, then you won't be able to record any calls.
1: if still problem persists, then perform ‘Reset app preferences’. Go to Settings > Apps > Three dots > Reset app preferences > Reset.
2: Restart the device.
3: Reset the settings: Go to Settings > Settings > General Management > Reset > Reset all settings > Reset settings.
4: Software update: Go to Settings > Software update > Download and install > Download > Install now.

Warm Regards,
Samsung Customer Support

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Parshant1
Beginner Level 4
Galaxy S
Hello Guys 👋!

I am unable to find the auto call recording option in my S24 ultra. Can anybody help me out to enable auto call recording option.1737831244107.jpg
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