Auto Hotspot

[idivy]

Here's a attached screen recording. Whenever I try to turn on Auto Hotspot for family devices, it doesn't work and shuts off. Why is this happening?

Auto Hotspot 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Disable the data saver: Path: Settings > Connections >Data usage > Data saver > Disable data saver (if enabled).

Reset network settings: Path: Settings > General Management > Reset > Reset network settings.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support