I updated the software from samsung in the month of June after which I am seeing a white line on the middle of my phone (Samsung Galaxy S10 Lite). I bought this phone 2 years back and there is not even a single scratch on my phone. This white line on the phone after the software update is very disheartening and when asked the service centre they are charging too much to change the display. It's not my fault and why should I suffer. Samsung must look into this issue and sort it out at the earliest. If this issue is getting repeated then samsung will loose its customers.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
Even when I went to the samsung service center, they too asked me to pay for the problem but I am have registered a complaint with samsung and they have asked me to submit my phone at a service center for inspection and I will be doing it this weekend. Will update here once the inspection is done.
