Original topic:

App not working properly

(Topic created on: 09-17-2025 09:49 PM)
103 Views
Sooriyab56
Beginner Level 2
Options
Galaxy S
I have used the Combank Qplus payment app. However, after the last update, the app does not open. I receive the error message "app stopped." When I tried the same app on my friend's mobile, which is the same device as mine, everything worked. Both devices have the same software and app version, and they are the same model. How is this possible?
3 Comments
Janith842
Expert Level 5
Galaxy S
Most probably this can't happen with Samsung Software Update. Did you install the latest version of ComBank Qplus then restart the phone. And did you checked again.
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Galaxy S
Did you try to clear cache of the app?
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sh4nuka
Beginner Level 2
Galaxy S
This happened to me also, still the app won't open. Did you find a solution?
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